INDEX
Acheson, Dean, 89
Ackoff, Russell, 11, 115
African Americans, 160–61n18
aig, 58, 64, 99
Amaranth, 23
anticipations. See under pattern
recognition
Aronson, Jeffrey, 57
Ascherson, Neal, 89
avian flu, 72–73
bad messes, 4, 7–13; bad mess man-
agement vs., 56, 76–77; defined, 8;
financial crisis as, 26–27, 31; inno-
vation as cause of, 10, 115, 152;
minimizing, 6; role of profes-
sionals, 53; types of, 62–77;
unstudied conditions and, 22, 26
Bair, Sheila, 14, 144
Basel Committee on Banking Super-
vision, 94
Bayesian analysis, 164n4
Bear Stearns, 14, 24, 100
Becker, Gary, 65
Bentham, Jeremy, 69
Berger, John, 154
Bernanke, Ben, 27, 144
better practices, 7, 41–42, 49–50,
118, 153; in banking and finance,
144; pattern recognition and, 37,
65; in real-time economics, 92;
recoupling and, 49; street-level
judgment and, 41; use of term, 49,
65; on volatility, 78–79
Bill and Melinda Gates Foundation, 134
Blankfein, Lloyd, 22, 166n14
Buffett, Warren, 11, 103, 134
Burt, Ronald, 170–71n15
caiso. See California Independent
System Operator
Caldwell, Christopher, 16
California Independent System
Operator (caiso), 83, 112–13
cascades, 29–30. See also contagion
cdo. See collateralized debt
obligation
cdss. See credit default swaps
Citibank study, 58
Citigroup, 64, 99
climate change, 13, 43, 45, 67, 71–72,
131
clutter, 11, 12, 135, 157n6
collateralized debt obligation (cdo),
10
common pool resource (cpr) institu-
tions, 74
contagion, 10, 28–29, 30, 31, 84. See
also cascades
contingency scenarios. See scenario
formulation
coordination, 38, 39
coping organizations, 123–25
Corrigan, Gerard, 61, 128
coupling-decoupling-recoupling
dynamic: of critical infrastruc-
tures, 18; of financial derivatives,
108, 148, 150–51; as mess manage-
ment, 48–49; real-time services
and, 108; of resilience and antic-
ipation, 101
cpr. See common pool resource
institutions
craft organizations, 123–25
credit default swaps (cdss), 130, 145
Crick, Francis, 43
crisis management, 13–15, 35, 100,
103
critical infrastructures: disruptions,
study of, 29–30; failure ratios of,
82; human error and, 111, 114;
interconnected, 27–31, 84–85, 145,
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