lessons of experience
e honest with yourself (‘‘To thine own self be true,’’
let). Be your own best critic. If you don’t look forward t
when you wake up in the morning, you may be in the
But don’t talk too much; instead, be a good listener. It is amazin
therapeutic listening can be for the person who has come to see yo
arrived, after the usual brief greeting, he spoke for ﬁfty-nine minu
a chance to give.
Never sit behind your desk so there is a physical barrier betwee
and your visitor. Always have a cozy little sitting arrangement in a
of my student days was with an assistant dean of theYale Medical
whowas barely ﬁve feet tall. He sat on a high chair, and I was on a
six inches off the flooracross from his desk.